1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, job title, industry, business address
• Account Information: Username, password, account preferences
• Communication Records: Correspondence, inquiries, and support requests
• Payment Information: Billing address, payment method details (processed securely through third-party providers)

1.2 Technical Information

We automatically collect certain technical information when you visit our website:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on site, click patterns, referral sources
• Cookies and Tracking: Cookies, web beacons, and similar technologies
• Location Data: General geographic location based on IP address

1.3 Third-Party Information

We may receive information about you from third parties, including:

• Business partners and suppliers
• Social media platforms (if you interact with our social media content)
• Public databases and directories
• Marketing and analytics providers

2. How We Use Your Information

2.1 Business Operations

• Process orders and provide our packaging services
• Communicate with you about your orders and inquiries
• Provide customer support and technical assistance
• Manage your account and preferences
• Process payments and handle billing

2.2 Marketing and Communications

• Send you newsletters, product updates, and promotional materials (with your consent)
• Notify you about new products, services, and special offers
• Conduct market research and customer surveys
• Personalize your experience on our website

2.3 Legal and Compliance

• Comply with legal obligations and regulatory requirements
• Protect our rights and prevent fraud
• Enforce our terms and conditions
• Respond to legal requests and court orders

2.4 Website Improvement

• Analyze website usage and performance
• Improve our website functionality and user experience
• Develop new products and services
• Conduct research and analytics

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract Performance: To fulfill our contractual obligations to you
• Legitimate Interests: To operate our business and provide services
• Consent: When you have given us explicit consent
• Legal Obligation: To comply with applicable laws and regulations
• Vital Interests: To protect your safety or the safety of others

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Email marketing and communications
• Analytics and data analysis
• Customer support services
• Shipping and logistics

4.2 Business Partners

We may share information with business partners for:

• Joint marketing initiatives
• Product development collaborations
• Supply chain management
• Distribution partnerships

4.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our terms and conditions

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

5.1 Technical Safeguards

• SSL encryption for data transmission
• Secure servers and databases
• Regular security updates and patches
• Access controls and authentication
• Data backup and recovery systems

5.2 Administrative Safeguards

• Employee training on data protection
• Confidentiality agreements
• Regular security audits
• Incident response procedures
• Data minimization practices

Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Retention Periods:

• Customer Data: 7 years after the last transaction
• Marketing Data: Until you unsubscribe or request deletion
• Website Analytics: 26 months (Google Analytics default)
• Legal Records: As required by applicable law

7. Your Rights and Choices

7.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Verify the accuracy of your information

7.2 Correction and Updates

• Correct inaccurate or incomplete information
• Update your contact details and preferences
• Modify your account settings

7.3 Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data
• Object to certain types of processing

7.4 Marketing Communications

• Unsubscribe from marketing emails
• Opt-out of promotional communications
• Manage your communication preferences

To exercise your rights, contact us at: privacy@overseascans.com

8. Cookies and Tracking Technologies

8.1 Types of Cookies

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising
• Preference Cookies: Remember your settings and preferences

8.2 Cookie Management

You can control cookies through your browser settings:

• Block or delete cookies
• Set preferences for cookie acceptance
• Receive notifications before cookies are set

Note: Disabling cookies may affect website functionality.

9. International Data Transfers

As a global company, we may transfer your personal information to countries outside your residence. When we do so, we ensure appropriate safeguards are in place:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

10. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

11. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our services

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13.1 Data Protection Authority

If you are not satisfied with our response to your privacy concerns, you may contact the relevant data protection authority in your jurisdiction.